Privacy Policy

Last Updated: June 22, 2026

Richard's Carpet Outlet operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Richard's Carpet Outlet is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

1. Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you. Depending on how you interact with our Services, we may collect:

  • Contact Details: Name, billing/shipping address, phone number, and email address.

  • Financial Information: Payment card details, transaction history, and payment confirmation.

  • Account Information: Username, password, and account preferences.

  • Transaction Information: Items viewed, added to cart/wishlist, or purchased.

  • Communications: Information shared during customer support inquiries.

  • Device & Usage Information: IP address, browser type, network connection, and navigation patterns on our site.

2. How We Use Your Information

We use your data to:

  • Provide Services: Fulfill orders, process payments, and manage your account.

  • Marketing & Advertising: Send promotional updates (if opted-in) and show relevant product advertisements.

  • Security: Detect and prevent fraudulent or illegal activity.

  • Communication: Provide customer support and maintain our business relationship.

  • Legal Compliance: Respond to legal requests or enforce our terms and policies.

3. Disclosure of Personal Information

We may share your information with:

  • Service Providers: Including Shopify, IT managers, and shipping/fulfillment partners.

  • Business Partners: For marketing and advertising services.

  • Legal Requirements: When required by law or to protect our rights/legal obligations.

4. Relationship with Shopify

Our store is hosted on Shopify. They collect and process data to facilitate our services. For more details on how Shopify handles your data, please visit the Shopify Privacy Policy.

5. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access/Know: Request a copy of the data we hold about you.

  • Delete: Request the removal of your personal information.

  • Correct: Update inaccurate information.

  • Opt-out: Disable targeted advertising or withdraw marketing communication preferences.

To exercise these rights, please reach out to us via the contact details provided below.

6. Contact Information

If you have any questions regarding this policy or how we handle your data, please contact us:

  • Business Name: Richard's Carpet Outlet

  • Address: 390 W Market St, Tiffin, OH 44883, USA

  • Phone: +1 (419) 448-1375

  • Email: info@richardscarpetoutlet.com

  • Business Hours:

    • Monday – Saturday: 10:00 AM – 5:30 PM

    • Sunday: Closed